FAQs

- When you burn the candle for the first time make sure you allow and full melt pool for a stronger scent throw.
- Do not burn the candle more than 4 hours at once.
- Every time you burn the candle make sure you trim the wick to 0.5 cm to prevent smoking and mushrooming.
- Keep candles away from draughty windows and areas.
- Keep away from children and pets.

- Place oil burner on heat or fire resistant surface.
- Never leave a lit oil burner unattended.
- Keep well away from pets and children.
- Do not use the burner without wax or oil make sure there is sufficient oil or wax in the bowl, do not apply heat when dish is empty to avoid cracks.
- Do not touch the surface when lit.
- Do not overfill the dish with wax, add wax melts gradually.
- Use with good quality unscented tea lights - 4 hours burning time make sure the wick is trimmed and does not come in direct contact with the burner.
- Tea lights that are too large can cause your burner to overheat, crack, soot or burn the fragrance very quickly.
- Never mix water with wax, if the burner has been used with water and oils first it needs to be completely dry to be used with melts.
- If flames become dangerous extinguish with a damp cloth.
- Do not dispose the wax down the kitchen drains or toilet as it clogs up the pipes.

Depending on the size of the burner you can use 1-2 melts at once, add wax gradually to avoid wax spillage.

You can replace the melt when the fragrance burned off and you can’t smell it anymore. A good way of removing the old wax is to light the unscented tea light underneath and leave it for 1-2 minutes until the wax is starting to melt around the edges. Blow out the candle, make sure it is not too hot to touch then you can slide the wax out easier. It can be wiped clean with kitchen roll or tissue and now is ready to add a new wax melt. For the hanging tear drop burners you can use a teaspoon to slide it out.

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